Privacy Policy

Last Updated: June 2026

At Regenesis Supplements, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.


 

1. Information We Collect

We may collect the following information when you use our website.

Personal Information

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name (if applicable)
  • Payment information (processed securely through our payment provider)

Account Information

If you create an account, we may collect:

  • Username
  • Password (encrypted)
  • Order history
  • Saved addresses

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source


 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your customer account
  • Respond to enquiries
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations

If you have opted in, we may also send marketing emails about new products, offers and company updates.

You can unsubscribe from marketing communications at any time.


 

3. Payment Information

We do not store your complete payment card details.

Payments are processed securely through trusted third party payment providers that comply with industry security standards.


 

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Keep products in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Provide a better shopping experience

You can disable cookies through your browser settings, although some features of the website may not function correctly.


 

5. Analytics

We may use website analytics services to better understand how visitors use our website.

These services may collect anonymous information including:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser information
  • Country or region

This information helps us improve the performance and usability of our website.


 

6. Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send information about:

  • New product launches
  • Promotions
  • Health and wellness content
  • Company news

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email.


7. Sharing Your Information

We do not sell your personal information.

We may share information only where necessary with trusted service providers, including:

  • Payment processors
  • Delivery and courier services
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers

These providers only receive the information required to perform their services.


 

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we strive to protect your information, no internet transmission can be guaranteed to be completely secure.


 

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil customer orders
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymised.


 

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent for marketing

To exercise any of these rights, please contact us using the details below.


 

11. International Customers

Regenesis Supplements serves customers in multiple countries.

If you access our website from outside the United Kingdom, your information may be transferred to and processed in countries where our service providers operate while maintaining appropriate safeguards.


 

12. Children's Privacy

Our products and website are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information, please contact us and we will remove the information promptly.


 

13. Third Party Links

Our website may contain links to third party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.


 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations or website functionality.

The updated version will always be published on this page with the latest revision date.


 

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Regenesis Supplements

Email: info@regenesissupplements.com

Website: www.regenesissupplements.com

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