Terms & Conditions

Last Updated: June 2026

Welcome to Regenesis Supplements.

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.


1. About Us

Regenesis Supplements is committed to providing premium quality nutritional supplements designed to support joint health, mobility, connective tissue, and overall wellbeing.

Throughout these Terms, "we", "our", and "us" refer to Regenesis Supplements.


2. Eligibility

To place an order you must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Be legally capable of entering into a binding contract

3. Products

We strive to ensure all product descriptions, images, specifications and prices are accurate.

However:

  • Product packaging may occasionally differ from images shown.
  • Colours may vary depending on your screen.
  • Minor changes may occur without notice as products are improved.

All products are subject to availability.


4. Orders

When you place an order:

  • You will receive an order confirmation email.
  • This confirmation does not guarantee acceptance of your order.
  • We reserve the right to refuse or cancel any order where necessary.

Reasons may include:

  • Product unavailable
  • Pricing errors
  • Suspected fraud
  • Payment issues

5. Pricing

All prices displayed on our website are shown in the applicable currency.

Prices may change without prior notice.

Taxes, shipping charges and customs duties (where applicable) will be calculated during checkout.


6. Payments

We accept secure online payments through approved payment providers.

Payment must be successfully authorised before your order is processed.

We do not store your full payment card information.


7. Shipping

We aim to dispatch orders as quickly as possible.

Delivery times are estimates only and may vary depending on:

  • Destination
  • Courier service
  • Customs processing
  • Public holidays
  • Weather conditions

Once an order has been dispatched, responsibility for delivery rests with the courier.


8. International Orders

We currently supply customers in selected countries including:

  • United Kingdom
  • United Arab Emirates
  • India

International customers are responsible for any customs duties, import taxes or local regulations applicable in their country.


9. Returns and Refunds

Please refer to our Returns & Refund Policy for full details.

If your order arrives damaged or incorrect, please contact us promptly so we can assist you.


10. Health Information

The information provided on this website is for general educational purposes only.

Our products are food supplements and are not intended to diagnose, treat, cure or prevent any disease.

Always consult a qualified healthcare professional before taking any supplement if you:

  • Are pregnant or breastfeeding
  • Have a medical condition
  • Take prescription medication
  • Are under medical supervision

Individual results may vary.


11. Product Usage

Customers should:

  • Follow the recommended serving instructions.
  • Store products as directed.
  • Keep supplements out of reach of children.
  • Discontinue use if adverse reactions occur and seek medical advice.

12. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Images
  • Product photography
  • Graphics
  • Videos
  • Text
  • Product descriptions
  • Website design

is owned by or licensed to Regenesis Supplements and is protected by intellectual property laws.

No content may be copied, reproduced or distributed without written permission.


13. User Conduct

You agree not to:

  • Use the website unlawfully.
  • Attempt to gain unauthorised access.
  • Introduce malicious software.
  • Interfere with website functionality.
  • Copy or misuse website content.

14. Limitation of Liability

To the fullest extent permitted by law, Regenesis Supplements shall not be liable for:

  • Indirect losses
  • Loss of profits
  • Loss of business
  • Loss of data
  • Delays beyond our reasonable control

Our total liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.


15. Website Availability

We aim to keep our website available at all times.

However, we cannot guarantee uninterrupted access and may suspend the website temporarily for:

  • Maintenance
  • Security updates
  • Technical improvements
  • Unexpected system issues

16. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review that policy to understand how we collect and use your information.


17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom unless otherwise required by applicable consumer protection laws.


18. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes become effective immediately upon publication on this page.

We encourage customers to review this page periodically.


19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Regenesis Supplements

Email: info@regenesissupplements.com

Website: www.regenesissupplements.com

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